1. What these technologies do
LIVWELL uses browser local storage, session storage and mobile app storage to support the functions described below. The current LIVWELL web release does not set a first-party browser cookie. Third-party payment or sign-in pages may use their own cookies under their own notices.
This policy supplements the Privacy Policy.
2. Necessary storage
The current LIVWELL web release does not set a first-party browser cookie. It uses the browser storage listed below for sign-in, guest shopping and interface coordination. The mobile apps use secure storage and app preferences rather than browser cookies.
| Exact storage name and platform | Provider | Purpose | Duration |
|---|---|---|---|
| livwell-access-token and livwell-refresh-token (web local storage) | LIVWELL web app on the current site origin | Maintain and refresh the signed-in session | Until sign-out, account deletion, token expiry or rotation, or browser storage is cleared |
| livwell-guest-cart (web local storage) | LIVWELL web app on the current site origin | Maintain a guest basket before sign-in or checkout | Until the basket is cleared, merged after sign-in, checked out, or browser storage is cleared |
| livwell-guest-favourites (web local storage) | LIVWELL web app on the current site origin | Remember favourite meals before sign-in | Until cleared, merged after sign-in, or browser storage is cleared |
| livwell:review-updated (web local storage) | LIVWELL web app on the current site origin | Notify another open LIVWELL tab that review information changed | Until overwritten by a later update or browser storage is cleared |
| livwell-dismissed-reviews:<user-id> (web session storage) | LIVWELL web app on the current site origin | Avoid repeating a dismissed review invitation during the current tab session | Until the browser tab or session is closed |
| livwell.accessToken and livwell.refreshToken (iOS Keychain or Android keystore-backed secure storage) | LIVWELL mobile app | Maintain and refresh the signed-in session | Until sign-out, account deletion, or token expiry or rotation |
| livwell.guestCart.v2 and short-lived checkout, merge or reorder request identifiers (mobile app preferences) | LIVWELL mobile app | Maintain a guest basket and prevent duplicate order operations | Until the relevant basket is cleared or merged, or the order operation completes |
3. Optional technologies
No optional analytics, crash-reporting, advertising or cross-service tracking SDK is enabled in the current LIVWELL web, Android or iOS release. Consequently, LIVWELL does not display an optional-cookie consent control in this release. If an optional technology is introduced, this inventory and the store disclosures will be updated and any required choice will be collected before activation.
4. Changing your choices
You can remove LIVWELL local and session storage using your browser settings, although doing so can sign you out or clear a guest basket and favourites. No optional analytics or advertising choice is shown because those technologies are not enabled in the current release.
For mobile app notification preferences and device permissions, use LIVWELL's settings and your device settings. The current release does not include an optional analytics, crash-reporting or advertising SDK.
5. Third-party services
A payment provider or sign-in provider may use its own necessary technologies when you open its service. The providers and their privacy notices are identified in our Privacy Policy. Optional third-party embeds or tracking, if introduced, will be described before activation and controlled as required by applicable law.
6. Contact and changes
Questions: [email protected]. We update this page when the inventory or purposes change and request a new choice where required.