Operator details
Trading name: LIVWELL
Business status: Sri Lankan business
Proprietor: K.A.D Rndima Kariyawasan
Operating and customer support address: 03, Salawa, Kosgama, Sri Lanka
Orders and payments
Email: [email protected]
Telephone: +94767019359
Support hours: every day, 8:00 a.m.–12:00 p.m. (noon), Sri Lanka Standard Time (Asia/Colombo)
Include your order or payment reference and a brief description. Do not send passwords, OTPs, full payment card numbers or security codes. We aim to acknowledge ordinary support requests within 24 hours and provide an outcome or progress update within 3 business days.
For a problem with today's delivery or pickup, use the telephone contact during the published service hours. See the Cancellation and Refund Policy for available remedies.
Privacy and account deletion
Privacy contact: [email protected].
Request account deletion: Delete Your LIVWELL Account and Data.
Food safety and allergies
Contact: [email protected] / +94767019359.
For severe allergies, ask about the specific meal and preparation arrangements before ordering. If you suspect a medical emergency, seek urgent medical assistance immediately; do not wait for customer support.
Security concerns
Report suspected vulnerabilities or account security concerns privately to [email protected]. Describe the issue without sending other users' personal data or attempting to access it.
Complaints
Send a complaint to [email protected] with the subject "LIVWELL complaint" and your reference. If you disagree with our response, request review by +94767019359. You retain the right to contact a competent regulator or use a legal remedy available to you.